HELLO! Thanks so much for considering Cream n Cocoa Photography for your JULY/AUGUST/SEPTEMBER photography needs. We are so thankful for your continued support and look forward to working with your little ones again this summer!
Blessings,
Jackie & Mindy
🙂
All scheduling requests will only be accepted VIA EMAIL. Please use the subject line 2016 SUMMER so that they don’t get mixed with our general emails. Please respond with ONLY ONE EMAIL! We are fully expecting an overwhelming response, so to help keep responses in order and as fair as possible, please CLEARLY COMMUNICATE what your requests are and the order of preference…
We promise to respond to every email with an invitation or a referral as soon as we are able to complete the scheduling process…please be patient and understand that it may take some time for us to return a response to you. If we are unable to schedule your family at this time, we apologize in advance and hope it will work out for a future session. We will continue to post our cancellations on our Facebook page and encourage you to follow us there for future scheduling updates.
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GENERAL SCHEDULING REMINDERS:
NON REFUNDABLE SESSION RETAINER FEE DUE AT BOOKING
To finalize your session confirmation, you will be invoiced a $100 Session Retainer Fee (for ALL sessions). This fee must be received BEFORE we can finalize appointment and must be received within 48 hours of being invited or we will move to the next family waiting for a spot. These fees are ABSOLUTELY NON REFUNDABLE and will be applied to your balance which is due at the time of your session. Please contact us immediately if you have questions after receiving your invite and invoice.
CANCELLATION POLICY
You, the client, will be charged your remaining session fee balance for any cancellation made less than TWO WEEKS from the session date, UNLESS we are able to fill the spot. Cancellation fees are to be paid via PayPal within 3 days of notification if we are unable to fill your spot. REMINDER the session retainer fee is absolutely nonrefundable.
PLEASE NOTE: Last minute cancellations are very difficult to fill. We will always do our best to fill your spot, but we never guarantee it. This cancellation policy applies to ALL cancellations with the exception of the rare rainout on both your shoot date and your back-up date. Because we typically book sessions several months in advance, we certainly understand that your circumstances may change (family travel schedules, work schedules, illness, sports schedules, etc.), and we appreciate you following through with your commitment to attend your session or pay your cancellation fee in a timely manner if we are unable to fill the spot.
If you schedule an OUTDOOR session on a Saturday, we always keep the following Sunday available for a back-up reschedule in the event of a rainout. If it rains for both session times (ex: both Saturday and Sunday at your scheduled time), you WILL NOT be charged your session fee. If we are able to reschedule your shoot on Sunday due to a Saturday rainout, and you are unable to keep the appointment, you WILL be charged your full session fee per our cancellation policy. Please keep this in mind and keep both days flexible (Saturday AND Sunday) when scheduling your outdoor session.
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SCHEDULING INSTRUCTIONS:
JULY/AUGUST CREAM MINI BASIC SESSION:
To request a CREAM BASIC MINI SESSION, please EMAIL your top 3 preferred dates and times AND/ OR let us know if you are flexible.
**NOTE: At this time, we are not planning to schedule CREAM MINI BASIC SESSIONS in SEPTEMBER due to planned travel. THANKS!**
Cream Basic Mini Portrait Sessions: These sessions are for capturing updated portraits of your little one(s)/family. We will have a limited number of Cream Basic Mini Sessions available throughout the year based on seasonal weather.
REMINDER: For outdoor basic sessions scheduled on a Saturday, please be sure your Sunday is open at the same time. In the event of a Saturday rainout, your session will be moved to Sunday, and you WILL be charged the cancellation fee if you can’t make your time. If both days are canceled due to rain, you WILL NOT be charged a cancellation fee.
BASIC TERMS:
* 20 minute session
* No outfit changes
* Basic editing and touch ups included
* Jackie will choose the location based on experience, knowledge of lighting and season
* 8 edited, high-resolution digital images with printing rights
* $220 per session. The $100 Session Retainer Fee will be collected at booking in order to finalize confirmation and is absolutely non-refundable. Your final payment is due at the time of your session – CASH ONLY, please – and will be the $120 remaining balance. This fee includes the 20-minute session and 8 edited, high-resolution digital images with printing rights delivered approximately 3 weeks after your shoot date.
* Your digital images will be delivered via Dropbox.
Saturday, July 23 (BACKUP DATE SUNDAY JULY 24)
Location: Riverside Park in Covington, KY
Times available:
8:40
9:00
9:20
9:40
10:00
10:20
10:40
Saturday, August 20 (BACKUP DATE SUNDAY AUGUST 21)
Location: Heritage Village at Sharon Woods (11450 Lebanon Road, Sharonville, OH 45241)
*PLEASE NOTE: There is an admission fee charged at this location!
Times available:
9:00
9:20
9:40
10:00
10:20
10:40
11:00
JULY/AUGUST/SEPTEMBER CREAM N COCOA CAKE SMASH SESSION:
To request a CREAM N COCOA CAKE SMASH SESSION, please EMAIL your requested month and your little one’s birth date. We would encourage you to consider putting a back up basic session in your request in case the cake smash space is already full as we are doing a VERY LIMITED number of these each month. Please note: these will only be offered as INDOOR sessions and usually on Friday mornings – so please keep this in mind when requesting your month. Once we see how many of these sessions are requested, we will coordinate our schedule availability and extend invitations.
Cream n Cocoa Cake Smash Sessions: These sessions are for capturing your 1-year old as they enjoy their birthday milestone to its fullest! Cake Smash Sessions are designed for the birthday boy/girl ONLY. If you are looking for family/sibling photos, we encourage you to think about a different or additional session.
BASIC TERMS:
* 30-minute session
* One outfit change (IF time permits)
* The client must supply the cake and balloons as well as communicate with us (in advance of the shoot) regarding the color theme. Jackie will do her best to coordinate additional props for this special celebration. We are happy to recommend vendors for inexpensive, cute cakes and balloons.
* Only available for INDOOR sessions. We plan to offer a very limited number of these sessions per month (typically Friday mornings) as they require additional set up and clean up time.
* Basic editing and touch ups included
* 10 edited, high-resolution digital images with printing rights
* $320 per session. The $100 Session Retainer Fee will be collected at booking in order to finalize confirmation and is absolutely non-refundable. Your final payment is due at the time of your session – CASH or CHECK – and will be the $220 remaining balance. This fee includes the 30-minute session and 10 edited, high-resolution digital images with printing rights delivered approximately 3 weeks after your shoot date.
* It is our goal to send a sneak peek 1-2 images from your session within a week of your session date so that you can move forward with birthday invitations, thank you cards or prints that you may need. The remainder of your session will be delivered on the 3-week timeline.
* Your digital images will be delivered via Dropbox.
JULY/AUGUST/SEPTEMBER TUSHIES AND TOES SESSION:
To request a TUSHIES and TOES SESSION, please EMAIL your requested month and your little one’s age at the time of the session. Please note: these will only be offered as INDOOR sessions and will generally be offered on weekday mornings – so please keep this in mind when requesting your month. Once we see how many of these sessions are requested, we will coordinate our schedule availability and extend invitations.
Tushies and Toes Sessions: We are so excited to continue offering these special milestone sessions. These INDOOR sessions will focus on simple styling and gorgeous lighting to show off your sweet little one. Best for babies 6-10 months old although we can do younger babies (3 months and up).
BASIC TERMS:
* 15-20 minute session
* Offered as INDOOR studio sessions only
* No outfit changes
* Basic editing and touch ups included
We will provide some style inspiration before your session. Please keep in mind, we are able to provide a number of rompers, leggings, and hats in infant sizes. Also, sometimes no clothes are the best way to capture those rolls! Jackie will help guide you during the session to capture your little one in the best way.
* Basic editing and touch ups included
* 6 edited, high-resolution digital images with printing rights
* $160 per session. The $100 Session Retainer Fee will be collected at booking in order to finalize confirmation and is absolutely non-refundable. Your final payment is due at the time of your session – CASH ONLY, please – and will be the $60 remaining balance. This fee includes the 15-20 minute session and 5 edited, high-resolution digital images with printing rights delivered approximately 3 weeks after your shoot date.
* Your digital images will be delivered via Dropbox.
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